Explore Namibia.
Leave the Risks to Us.
Travelling to a new country or one that already has your heart? Always make sure you’re covered in case of an emergency.
British tourist’s vehicle overturned in a remote location, leading to weeks in hospital and £4 000 that needed to be paid upfront – without assistance, recovery was a financial nightmare!
In a motor accident, the principal member of the group died. Survivors needed to be evacuated to Windhoek for life-saving care.
American hiker breaks leg in four places while hiking in North West Namibia: 55 hours of agony and haemorrhaging before surgery – could you survive without immediate local assistance?
American on safari is T-boned in a high-speed crash, extracted with the jaws of life, and suffers life-threatening injuries that derail a dream vacation – don’t risk it alone!
Dutch traveller killed in Namibia road accident near Walvis Bay – family left shocked and alone. Secure assistance before it’s too late!
Remote Namibian flip-over, hours from help: bloody injuries and delayed ambulances highlight isolation dangers. Get local assistance to avoid the often detrimental wait!
Foreign tourists die in Namibian bus crash on Kuiseb River Road: instant deaths, as well as injuries, leave survivors reeling. Emergency cover and support could have eased the aftermath!
Spanish self-drive tourists’ double disaster in Namibia: vehicle rollover followed by the vehicle being swept away by the ocean – alone and lost on the Skeleton Coast, relying on strangers for rescue without proper cover!
Turning Headaches into Highlights
Find the perfect plan for your needs.
DriveWise Club Carefree Travel
Search and Rescue | We activate the top search & rescue teams to track, locate and bring you to safety |
Medical Evacuation | We get to you, stabilise you and get you to the best medical facility available |
Hospital Access Guarantee | We guarantee you are admitted to the medical facility hassle free |
Top-Up | Any unforeseen expenses not covered by the Search & Rescue, Medical Evacuation or Hospital Access are covered here |
Emergency Accommodation | Family members who are not injured are housed close to you |
Medical Consult & Trauma Support | We arrange and manage any minor medical matters and if needed you can access trauma counselling |
Replacement Car | We pay for a replacement car if the vehicle you rented is damaged in an accident and your rental contract expires |
Launch Offer
Frequently Asked Questions (FAQ)
1. What is DriveWise?
DriveWise is a membership club for tourists traveling in Namibia. As a member, you’ll have access to 24/7 support for mishaps or emergencies, ensuring a safe and enjoyable journey.
2. What are the benefits of becoming a DriveWise member?
DriveWise offers two types of membership packages, one for the Renter (person signing the rental contract for the rental car) and for a Passenger (Anyone travelling with somebody else, i.e. not driving yourself).
DriveWise product catalogue above detail the services and support that we guarantee. We designed this product to address the harsh realities of a mishap occurring in Namibia, by combining the experience and operational excellence of the best service providers in Namibia.
We will activate the necessary assistance and services to ensure your safety and health is secured to allow your trip to be memorable.
3. How do I become a DriveWise member?
You can join DriveWise by registering through our website or one of our partners, such as car rental companies, lodges, or travel agencies. Simply select the membership package that fits your needs and complete the registration process.
4. How do I access DriveWise services during my travels?
Once you’re a member, you can contact our 24/7 call centre at any time for assistance, either by calling them or using our Go Namibia App. Whether you need emergency evacuation, roadside assistance, or help finding alternative accommodation, our team is ready to assist.
5. How do I know my personal information is secure?
We prioritize your privacy and adhere to strict data protection laws. Your personal information is only shared with trusted partners when necessary for delivering membership benefits. In emergencies, it may be used for tracking and recovery purposes, as permitted by Namibian law.
6. Can I cancel my DriveWise membership?
Yes, you can cancel your membership. Refunds depend on the timing of cancellation and the terms of your membership package. Contact customer support for assistance.
7. How much does membership cost?
8. What happens if I face an emergency while traveling?
In case of emergencies, such as accidents or medical needs, contact our 24/7 call centre immediately. We will provide guidance and arrange the necessary support, such as evacuation, medical care, or alternative accommodation depending on the specifics of the event.
9. Who is DriveWise?
We are a team of people who have been involved in the tourism, financial and medical industries and who have had to work together over the last 15 years to resolve accidents where tourists were injured or stranded.
The key metric that determines successful resolution for the injured tourist is time: time to contact, time to respond and, finally, time to resolve. The first hurdle is the vastness of Namibia, but the next bottleneck is getting to the best medical help. In Namibia’s case, all the service providers require upfront payment – which can be upwards of EUR 6 000, depending on how many people are injured.
We designed the DriveWise offering to address all of the issues, problems and challenges we have dealt with over the years.
The Insurance Illusion
You’ve planned your dream trip to Namibia. You have your gear, your itinerary, and your travel insurance. You feel protected. But in the vastness of the Namibian bush, that protection might be an illusion.
Namibia is beautiful, but it is immense. When an emergency happens, your safety is measured by a single metric: Time. Time to contact help, time for them to respond, and time to resolve the crisis.
This is where the “biggest hurdle” reveals itself. Most travelers don’t realize that standard travel insurance often fails right when you need it most. Why? Because Namibian service providers do not accept “orders” or promises of payment from foreign insurers.
They need upfront cash. We have seen major incidents where expenses quickly climb upwards of EUR 6,000. Without immediate funds, you are left to pay out-of-pocket and hope your insurer pays you back months later.
At DriveWise, we spent 15 years in the tourism, medical, and financial industries watching these “insurance illusions” strand travelers. We decided to fix it.
We have spent over a decade aligning the best players in the Namibian Tourism sector to deliver a service that is unique in the world. We don’t just offer a policy; we offer a guaranteed local response.
We designed DriveWise to solve every challenge we’ve encountered over the last 15 years. Don’t let your safety be an illusion. Get the local protection that actually works when the clock starts ticking.
DriveWise: Real protection for the real Namibia.